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    Covid-19 Update

    Covid-19 Update - ALIMALIA.COM

    COVID-19 has impacted e-commerce operations, fulfillment, and delivery across the nation, discover how we are dealing with it. 

    Dear Customers,

    Some products in our store may be unavailable or take longer to replenish, depending on the vendor. We are working closely with our delivery partners to ensure all deliveries arrive safely and on time. As a result, there may be a delay in your order. Our shipping partners are also experiencing delays in their networks.The reason is, on the one hand, the increased demand at the moment and, on the other, the adjustment of our internal capacities to protect employees. The well being of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time.

    To ensure their safety, we carry out additional health and hygiene measures in our logistics center. Unfortunately, this means that we currently need longer to process your order than you are used to. We therefore ask for your understanding and assure you that we will do everything to ensure that you receive your order as soon as possible.

    We are doing all we can to ensure that your orders get to you as fast as we can, but we know that you, our lovely customers, will understand if there is a bit of a delay whilst we adjust to new ways of working.

    If you have any questions our customer service team is here as always. You can reach them by emailing contact@alimalia.com. 

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